OrderGrid.

Legal

Merchant & Payments Terms

Last updated 2026-06-03

These terms apply where you take payments through OrderGrid.

Payment processing

Online and in-store card payments are processed by our third-party payment providers under their own terms, which you accept when you enable payments. Settlement of funds is handled by those providers.

Your responsibilities

You are responsible for the accuracy of your prices, taxes and product information, for fulfilling orders, and for handling refunds and disputes with your customers in line with the Australian Consumer Law.